Job Description

Training ManagerAt Chick-fil-A, being a Training Manager is an opportunity to develop people, strengthen the team, and help create consistent excellence throughout the restaurant. The Training Manager role leads training and development efforts while ensuring Team Members and Leaders have the knowledge, skills, and support they need to succeed. We are seeking a dependable, organized, and people-focused individual who is passionate about teaching, coaching, and helping others grow.Training Manager ResponsibilitiesLead initial and recurring training for Team Members and LeadersEnsure new Team Members receive a consistent and effective onboarding and training experienceCoach Team Members on Chick-fil-A standards, procedures, hospitality, and operational expectationsPartner with the leadership team to identify training and development needsAdjust training plans based on the needs of the businessTrack training progress and communicate development opportunities to the leadership teamObserve, coach, and provide constructive feedback to Team MembersHelp identify and develop future LeadersMaintain training materials, checklists, and required documentationWork operationally in the restaurant and maintain a strong understanding of key positionsLeader ExpectationsMaintain a positive and encouraging presence while training and coachingDedicate time to planning, preparation, and Team Member developmentLead by example and model Chick-fil-A's valuesCommunicate clearly with Team Members and LeadersFollow up to ensure training is being applied consistentlyAddress coaching and performance concerns appropriately and communicate significant concerns to the leadership teamTake ownership of the restaurant's training experience and resultsQualificationsHigh school diploma or equivalent requiredPrevious Chick-fil-A, restaurant, training, coaching, or leadership experience preferredOpen availability and reliable transportationStrong communication, organization, and interpersonal skillsAbility to teach, coach, and provide constructive feedbackAbility to work effectively with individuals with different learning styles and experience levelsStrong attention to detail and follow-throughAbility to work in a fast-paced environmentPassion for people and helping others succeedDesire to learn, grow, and develop othersCharacteristics of a Successful LeaderTeam mindsetIntegrity and genuine care for peopleServant leadershipStrong communicationOrganized and dependableLeads by exampleSupports the restaurant's vision, goals, and valuesPhysical RequirementsAbility to perform physical tasks associated with restaurant operations, including standing for extended periods and lifting, reaching, bending, twisting, pushing, pulling, squatting, grasping, and arm-hand coordination as required by the position.Why Do Our Leaders LOVE Working for Chick-fil-A?Sundays Off: Enjoy consistent time away from work for family, friends, and personal priorities.Grow as a Leader: Develop valuable skills in leadership, communication, coaching, and people development.Make an Impact: Help Team Members grow while creating a positive and supportive work environment.Opportunity for Advancement: Build your leadership experience and pursue opportunities for continued growth.Educational Opportunities: Eligible Team Members may have access to Chick-fil-A scholarship opportunities.Competitive Pay & Perks: Enjoy competitive compensation, paid vacation/PTO, and access to a variety of Chick-fil-A partnership discounts.Join a team where you can develop people, strengthen the team, and make an impact every day.Work Schedule8 hour shift10 hour shiftWeekend availabilityMonday to FridayDay shiftNight shiftBenefitsHealth insuranceEmployee discount

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